Help Center

Frequently Asked Questions

Denneroll Product Distributors

Australia & New Zealand



How do I update the email address on my account?

How do I reset my password?

Unable to proceed in checkout


Change or Cancel an Order

Payment Methods

Sales Tax

Out of Stock Products

Incorrect or Damaged Items

Missing Items

Sales & Discounts

CBP Sale Terms

Can more than 1 Discount be applied to an order?

I forgot to add my coupon code to my online order. Can I be refunded the discount?


When will my order ship?

What shipping carriers do you use?

What is the typical transit time for my order?

How can I track my order?

Are Taxes & Duties included in the shipping charge?

Why are my shipping charges so high?

Holiday Hours

2020 CBP Holiday Hours


Return & Exchange Policies by Manufacturer

Chiropractic BioPhysics (CBP)

Denneroll Pillow Return Policy

CBP Return Policy

CBP Exchange Policy

Product Return & Exchange Address

Circular Traction

Return Policy

Exchange Policy

Product Return & Exchange Address

TruCurv (LS Distribution)

Return Policy

Sole Supports

Return & Exchange Policy

Product Information


3-D In Office Denneroll Traction Table System & 2-Way Apparatus

Denneroll Products

Stroops Pro-Lordotic Neck Exercisers

Universal Tractioning Systems Products